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Privacy Policy

Welcome to Rendline's Privacy Policy page.
Here you will find information regarding how Rendline will manage/use the information provided by you.

We take your privacy very seriously and it matters for us that you know that Rendline has never and will never sell, lease or exchange your personal data with any third party. This policy outlines how we handle your personal information if you’re a Rendline user or a visitor of our website. We highly recommend that you carefully review Rendline's Privacy Policy before engaging in any activity this website has to offer.

The information we collect

The information we collect about the visitors and users of our website can be of different nature, mainly depending on whether you are a signed-up user or a subscriber to one of the Rendline's subscription packages. When you sign-up on our website, we will ask you to provide us with certain personal information, so that you can create your account. The necessary information will include your name, surname and email address. You must provide this information in order to create an account and Rendline agrees not to distribute this information to a third party in way .

While using our services to render your images, you will be asked to upload either .3dm photo or video files of your jewelry in order for them to be rendered on our website. In so doing, Rendline insures that the files that you upload will not be distributed to a third party in any way. In fact, your files will be automatically deleted from our servers, once the rendering process is completed. In case of having an issue, the .3dm models can be accessed and edited by the Rendline's employees only after having the consent to do so by the owner of these files.

When subscribing to one of our packages or having a one-time purchase, you will be forwarded to a payment getaway page (bank , PayPal or other payment method providers) and you will be asked to provide some information on your payment and billing details to complete the money transaction process. Thus, Rendline will not have access to any of your payment and billing details.
Invoice details

If the user wishes, he/she can provide us with additional details about his/her company, such as company name, email, telephone number, VAT and etc. This information will solely be used to automatically generate invoices, where the mentioned details about the user's company will be automatically filled every time he/she makes a purchase. Rendline assures that none of the company information provided by the user will be distributed to any third party.
We also collect data that is generated when you log in to our website. This data may include:

• IP address
• The type of device you use to log in
• Browser type
• Operating system.
• Location
• Date and time of user activity

The Reasons We Collect Your Data
The only reason we collect data from you is to make your experience with Rendline possible and successful for you. The information will only be used in the following situations:

• We ask for your full name and email address so that you can create and maintain an account
• To keep you updated with operational news, information and announcements about our services and to notify you about any significant changes or security updates

Information on Social Media

The rendered images or videos of users may be shared on social media pages of Rendline (Facebook, Instagram, Linkedin, Twitter) , only if the user gives his/her consent to do so. If the user wishes, the logo of his/her company may be featured on these images/videos as well.

Children's privacy

Because of the nature of our business, our services are not designed to appeal to minors. We do not knowingly attempt to receive any information from anyone under the age of 13. If you are a parent or a guardian and you are aware that your child has provided us with personal information, please contact us immediately.

Updates in Privacy Statement

This Privacy Policy may be changed from time to time to stay up to date with the latest legal requirements. We will notify you about any significant changes including changes on how we collect or use your personal data, the types of personal information or the purposes for using your personal information via our website. In case of any changes regarding the collection or usage of your personal information, you will be asked to give your consent via email.